1. Driver Eligibility
- Minimum driver age: 25 years
- Must hold a full, unrestricted Australian driver’s licence or approved international licence
- Minimum 5 years driving experience
- No major traffic or criminal offences in the last 5 years
- Only approved drivers listed in the agreement may drive the vehicle
2. Hire Period & Use
- Hire period starts and ends at the agreed times; late returns may incur fees
- Vehicles must not be used for:
- Track use or racing
- Off-road driving
- Towing or transporting goods
- Smoking inside the vehicle
- Ride-sharing, taxi, or delivery services
- No animals are allowed in the vehicle unless agreed upon in writing
3. Kilometres & Fuel
- Daily allowance: 150 km per day
- Excess kilometres charged at $3/km
- Vehicles must be returned with the same fuel level as at pickup (unrefilled tanks incur a refuelling charge)
4. Security Bond
- A refundable security bond is required for all self-drive hires
- Bond amounts vary per vehicle and will be confirmed at the time of booking
- Deductions may be made for:
- Damage not covered by insurance
- Excess cleaning or detailing
- Unpaid tolls or traffic infringements
- Refuelling charges
5. Insurance & Damage
- Vehicles are insured with a standard excess.
- Optional excess reduction may be offered:
- $250 per day to reduce the excess to $1,000
- This fee is non-refundable, even if no incident occurs
- Driver is liable for damage due to:
- Negligence or breach of terms
- Unauthorised driver use
- Use under the influence of drugs/alcohol
- Tyres, wheels, glass, and underbody (unless due to accident)
6. Traffic Infringements & Tolls
- Hirer is responsible for all traffic fines, tolls, and parking fees incurred during hire
- $30 admin fee may apply per infringement
7. Breakdowns & Emergencies
- Roadside assistance is included (unless caused by driver error)
- Contact Pokolbin Luxuries immediately in the event of a breakdown or accident
- Do not continue driving if vehicle is unsafe
8. Cancellations & Refunds
- Cancellations:
- 7+ days notice: Full refund
- 48–7 days: 50% refund
- Less than 48 hours: No refund
- No refunds for early returns unless pre-approved
9. Vehicle Condition & Cleaning
- Vehicles must be returned in the same condition they were received
- Excessive dirt, sand, stains, or smoke smell will incur cleaning fees ($150–$500)
- A pre- and post-hire inspection will be conducted with photos
10. Termination of Agreement
- Pokolbin Luxuries reserves the right to cancel or terminate a booking if:
- The driver fails to meet eligibility criteria
- The vehicle is being used illegally or unsafely
- Any terms are breached
11. Jurisdiction
- This agreement is governed by the laws of New South Wales, Australia